Privacy Policy

This Privacy Policy explains how 8PM-ART Productions LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the TailsDate App (“App”), a platform designed for pet owners to connect, share photos and videos, engage through likes and virtual gifts (Stars), become friends, chat, and arrange meetups. The App operates in the United States, United Kingdom, and European Union and is available on the Apple App Store and Google Play Store. We are committed to protecting your privacy and complying with applicable data protection laws, including the U.S. Children’s Online Privacy Protection Act (COPPA), the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Online Privacy Protection Act (CalOPPA).

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App. For questions, contact us at support@tailsdate.com or 1317 Edgewater Dr #7211, Orlando, FL 32804.

1. Information We Collect

We collect the following types of information when you use the App:

1.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and optional details such as a bio, profile photos, or videos.
• User Content: Photos, videos, and text you upload to your profile, posts, or chats. This includes content related to pets, which must comply with our policies against content that is of a sexual nature, pornographic, or depicts animal cruelty (see Section 3.1).
• Friend and Chat Data: Information related to friend requests, connections, and text-based messages sent to other users.
• Subscription and Payment Information: Details for in-app purchases (e.g., Silver, Gold, or Platinum subscriptions; Stars) processed via third-party providers like Stripe or PayPal, including billing information (we do not store full payment card details). For free trials of premium features, we collect subscription preference data to facilitate auto-renewal, but no payment details are required upfront.
• Reported Content: Comments or details you provide when reporting inappropriate content or users, including content that is of a sexual nature, pornographic, or depicts animal cruelty.

1.2 Information Collected Automatically

• Location Data: If you enable location services, we collect your approximate or precise location to provide features like nearby user suggestions.
• Device Information: Device type, operating system, IP address, browser type, and unique device identifiers.
• Usage Data: Interactions with the App, such as likes, saved posts, shared content, viewed profiles, and engagement with notifications or reels.
• Analytics Data: Metrics on app usage, subscription growth, and Stars transactions to monitor performance and improve the App.

1.3 Information from Third Parties

• Payment Providers: Stripe and PayPal provide transaction-related data (e.g., payment status) for subscriptions and Stars payouts.
• Branch.io: Data related to shared links, including whether a shared post led to an app download.

2. How We Use Your Information

We use your information to:

• Provide and Personalize the App: Create and manage your profile, enable friend connections, facilitate chats, and deliver location-based features.
• Process Transactions: Manage subscriptions, in-app purchases, and Stars payouts via Stripe or PayPal. For free trials, we use subscription data to enable premium access and process auto-renewal unless canceled.
• Enhance User Engagement: Send push notifications for likes, comments, messages, new content, or reminders (customizable in App settings).
• Moderate Content: Review and act on reported or flagged content (e.g., photos, videos, posts) to ensure compliance with our Community Guidelines, Terms and Conditions, and policies against content that is of a sexual nature, pornographic, or depicts animal cruelty.
• Improve the App: Analyze usage data and analytics to optimize performance, scalability, and user experience.
• Support Multilingual Features: Offer the App interface in English, Spanish, German, and French.
• Ensure Security: Use two-factor authentication (2FA) and encryption to protect your account and data.
• Comply with Legal Obligations: Meet requirements under COPPA, GDPR, UK GDPR, and other applicable laws, including reporting suspected content that is of a sexual nature, pornographic, or depicts animal cruelty to relevant authorities where required.

3. How We Share Your Information

We share your information only as described below:

• With Other Users: Your profile information (e.g., name, photos, videos, bio) and posts are visible to other users based on your privacy settings. Chat messages are shared with accepted friends.
• Third-Party Service Providers:
• Payment Processors: Stripe and PayPal process subscription and Stars transactions. They receive necessary payment details but do not share full card information with us.
• Branch.io: Handles sharing of posts and links, collecting data on link clicks and app downloads.
• Analytics Providers: We use analytics tools to track app performance and user engagement (data is anonymized where possible).
• Moderators and Administrators: Flagged or reported content (e.g., photos, videos, comments), including content suspected of being of a sexual nature, pornographic, or depicting animal cruelty, is shared with moderators or administrators for review.
• Legal Compliance and Animal Welfare: We may share information if required by law, such as in response to a court order, subpoena, or to comply with COPPA, GDPR, or UK GDPR. Additionally, we may report content that is of a sexual nature, pornographic, or depicts animal cruelty, neglect, or abuse to relevant authorities (e.g., animal welfare organizations, law enforcement) to protect animals and users, in compliance with applicable laws in the USA, UK, and EU.
• Business Transfers: If 8PM-ART Productions LLC is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction, with notice provided to you.

3.1 Commitment to User Safety and Animal Welfare

We are dedicated to promoting a safe and positive environment for pets and their owners. Any content reported or flagged for being of a sexual nature, pornographic, or depicting animal cruelty, neglect, or abuse will be promptly reviewed by our moderators or administrators. Such content violates our Community Guidelines and Terms and Conditions and may lead to account suspension or termination. We may also share such content with appropriate authorities (e.g., animal welfare organizations, law enforcement) to protect animals and users, in compliance with applicable laws in the USA, UK, and EU.

4. Your Rights and Choices

4.1 Account Deletion

You may delete your account at any time via the App’s settings, in compliance with Apple’s App Store Guidelines. Deletion removes your profile, posts, Stars history, and other data, subject to applicable laws.

4.2 GDPR and UK GDPR Rights (EU/UK Users)

If you are in the EU or UK, you have the following rights under GDPR/UK GDPR:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing for certain purposes (e.g., marketing). To exercise these rights, contact us at support@tailsdate.com.

4.3 Location and Notification Preferences

• Disable location services in your device settings to stop location data collection.
• Manage push notifications (e.g., for likes, messages, or new content) in the App’s settings.

4.4 California Residents (CalOPPA)

California users have the right to:

• Know what personal information is collected and how it’s used or shared.
• Request deletion of their data.
• Opt out of data sharing (we do not sell your data).