Privacy Policy for TailsDate App
This Privacy Policy explains how 8PM-ART Productions LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use the TailsDate App (“App”), a platform designed for pet owners to connect, share photos and videos, engage through likes and virtual gifts (Stars), become friends, chat, and arrange meetups. The App operates in the United States, United Kingdom, and European Union and is available on the Apple App Store and Google Play Store. We are committed to protecting your privacy and complying with applicable data protection laws, including the U.S. Children’s Online Privacy Protection Act (COPPA), the EU General Data Protection Regulation (GDPR), the UK GDPR, and the California Online Privacy Protection Act (CalOPPA).
By using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App. For questions, contact us at support@tailsdate.com or 1317 Edgewater Dr #7211, Orlando, FL 32804.
1. Information We Collect
We collect the following types of information when you use the App:
1.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and optional details such as a bio, profile photos, or videos.
- User Content: Photos, videos, and text you upload to your profile, posts, or chats. This includes content related to pets, which must comply with our policies against content that is of a sexual nature, pornographic, or depicts animal cruelty (see Section 3.1).
- Friend and Chat Data: Information related to friend requests, connections, and text-based messages sent to other users.
- Subscription and Payment Information: Details for in-app purchases (e.g., Silver, Gold, or Platinum subscriptions; Stars) processed via third-party providers like Stripe or PayPal, including billing information (we do not store full payment card details). For free trials of premium features, we collect subscription preference data to facilitate auto-renewal, but no payment details are required upfront.
- Reported Content: Comments or details you provide when reporting inappropriate content or users, including content that is of a sexual nature, pornographic, or depicts animal cruelty.
1.2 Information Collected Automatically
- Location Data: If you enable location services, we collect your approximate or precise location to provide features like nearby user suggestions.
- Device Information: Device type, operating system, IP address, browser type, and unique device identifiers.
- Usage Data: Interactions with the App, such as likes, saved posts, shared content, viewed profiles, and engagement with notifications or reels.
- Analytics Data: Metrics on app usage, subscription growth, and Stars transactions to monitor performance and improve the App.
1.3 Information from Third Parties
- Payment Providers: Stripe and PayPal provide transaction-related data (e.g., payment status) for subscriptions and Stars payouts.
- Branch.io: Data related to shared links, including whether a shared post led to an app download.
2. How We Use Your Information
We use your information to:
- Provide and Personalize the App: Create and manage your profile, enable friend connections, facilitate chats, and deliver location-based features.
- Process Transactions: Manage subscriptions, in-app purchases, and Stars payouts via Stripe or PayPal. For free trials, we use subscription data to enable premium access and process auto-renewal unless canceled.
- Enhance User Engagement: Send push notifications for likes, comments, messages, new content, or reminders (customizable in App settings).
- Moderate Content: Review and act on reported or flagged content (e.g., photos, videos, posts) to ensure compliance with our Community Guidelines, Terms and Conditions, and policies against content that is of a sexual nature, pornographic, or depicts animal cruelty.
- Improve the App: Analyze usage data and analytics to optimize performance, scalability, and user experience.
- Support Multilingual Features: Offer the App interface in English, Spanish, German, and French.
- Ensure Security: Use two-factor authentication (2FA) and encryption to protect your account and data.
- Comply with Legal Obligations: Meet requirements under COPPA, GDPR, UK GDPR, and other applicable laws, including reporting suspected content that is of a sexual nature, pornographic, or depicts animal cruelty to relevant authorities where required.
3. How We Share Your Information
We share your information only as described below:
- With Other Users: Your profile information (e.g., name, photos, videos, bio) and posts are visible to other users based on your privacy settings. Chat messages are shared with accepted friends.
- Third-Party Service Providers:
- Payment Processors: Stripe and PayPal process subscription and Stars transactions. They receive necessary payment details but do not share full card information with us.
- Branch.io: Handles sharing of posts and links, collecting data on link clicks and app downloads.
- Analytics Providers: We use analytics tools to track app performance and user engagement (data is anonymized where possible).
- Moderators and Administrators: Flagged or reported content (e.g., photos, videos, comments), including content suspected of being of a sexual nature, pornographic, or depicting animal cruelty, is shared with moderators or administrators for review.
- Legal Compliance and Animal Welfare: We may share information if required by law, such as in response to a court order, subpoena, or to comply with COPPA, GDPR, or UK GDPR. Additionally, we may report content that is of a sexual nature, pornographic, or depicts animal cruelty, neglect, or abuse to relevant authorities (e.g., animal welfare organizations, law enforcement) to protect animals and users, in compliance with applicable laws in the USA, UK, and EU.
- Business Transfers: If 8PM-ART Productions LLC is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction, with notice provided to you.
3.1 Commitment to User Safety and Animal Welfare
We are dedicated to promoting a safe and positive environment for pets and their owners. Any content reported or flagged for being of a sexual nature, pornographic, or depicting animal cruelty, neglect, or abuse will be promptly reviewed by our moderators or administrators. Such content violates our Community Guidelines and Terms and Conditions and may lead to account suspension or termination. We may also share such content with appropriate authorities (e.g., animal welfare organizations, law enforcement) to protect animals and users, in compliance with applicable laws in the USA, UK, and EU.
4. Your Rights and Choices
4.1 Account Deletion
You may delete your account at any time via the App’s settings, in compliance with Apple’s App Store Guidelines. Deletion removes your profile, posts, Stars history, and other data, subject to applicable laws.
4.2 GDPR and UK GDPR Rights (EU/UK Users)
If you are in the EU or UK, you have the following rights under GDPR/UK GDPR:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal retention requirements).
- Restriction: Limit how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing for certain purposes (e.g., marketing). To exercise these rights, contact us at support@tailsdate.com.
4.3 Location and Notification Preferences
- Disable location services in your device settings to stop location data collection.
- Manage push notifications (e.g., for likes, messages, or new content) in the App’s settings.
4.4 California Residents (CalOPPA)
California users have the right to:
- Know what personal information is collected and how it’s used or shared.
- Request deletion of their data.
- Opt out of data sharing (we do not sell your data).
4.5 Subscription and Trial Choices
For free trials of premium features (e.g., 30-day trial), we process your subscription data to provide access, including auto-renewal to a paid plan unless canceled. You can opt out of auto-renewal at any time through your App Store or Google Play account settings without affecting trial access until the end. No payment details are collected during the trial. For GDPR compliance, you may withdraw consent for subscription processing by contacting us, which will end trial access.
5. Data Security
We prioritize your security by:
- Using encryption protocols to protect data during transmission and storage.
- Offering two-factor authentication (2FA) to secure your account.
- Regularly monitoring systems for vulnerabilities. However, no system is completely secure, and you are responsible for maintaining the confidentiality of your account credentials.
6. Data Retention
We retain your information only as long as necessary to provide the App’s services, comply with legal obligations, or resolve disputes. For example:
- Account data is retained until you delete your account or as required by law.
- Stars transaction history is kept for payout processing and tax compliance.
- Content reported for being of a sexual nature, pornographic, or depicting animal cruelty may be retained for legal or investigative purposes, as required by law.
- Deleted account data is removed promptly, except where retention is required by law (e.g., GDPR’s record-keeping obligations).
- Subscription/trial data (e.g., auto-renewal preferences) is retained for the trial duration plus 30 days post-cancellation for dispute resolution, then deleted unless required by law.
7. Children’s Privacy
The App is restricted to users aged 13 and older, in compliance with COPPA. We do not knowingly collect personal information from children under 13. If we learn that a user under 13 has provided personal information, we will delete it immediately. Users under 18 require parental consent to use the App.
8. International Data Transfers
As the App operates in the USA, UK, and EU, your data may be transferred to and processed in the United States (where 8PM-ART Productions LLC is based). We ensure compliance with GDPR and UK GDPR for international data transfers, using safeguards like Standard Contractual Clauses where required.
9. Third-Party Services
The App integrates third-party services, including:
- Stripe and PayPal: For processing subscriptions and Stars payouts.
- Branch.io: For sharing posts and tracking link performance. These services have their own privacy policies, which you should review. We are not responsible for their practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or email (support@tailsdate.com). Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions, concerns, or to exercise your data protection rights, contact us at:
- Email: support@tailsdate.com
- Address: 8PM-ART Productions LLC, 1317 Edgewater Dr #7211, Orlando, FL 32804
EU Representative (for GDPR compliance, if applicable): [To be designated if 8PM-ART Productions LLC has no EU presence; contact us for details.]
12. Compliance with App Store Guidelines
This Privacy Policy complies with Apple App Store and Google Play Store requirements, including clear disclosures about data collection and a straightforward account deletion process.
Thank you for using the TailsDate App. We are committed to protecting your privacy and promoting user safety and animal welfare while helping you connect with other pet lovers!
